Shipping policy
SHIPPING POLICY
Last updated: October 4, 2026
Processing & Delivery
For items other than print-on-demand merchandise, orders are processed within 1–3 business days. Weekend and holiday orders begin processing the next business day. Print-on-demand production timelines are listed separately below. Transit estimates start after shipment and exclude order approval, production, and embroidery digitization time. Product-specific production and fulfillment timelines may differ; review any timing information provided on the product page before ordering. Estimates are not guarantees; carrier disruptions, holidays, and customs may cause delays. We will notify you of significant delays affecting your order.
Print-on-Demand Merchandise: Printify Choice
Printify Choice production currently averages 2–5 business days after an order is approved and submitted for production. Domestic Economy shipping within the United States currently averages 4–8 business days after shipment. These are estimates based on recent provider data, not guarantees. Allow an additional 1–2 days for possible delays.
Order approval happens before production and can add time. Printify offers manual approval, automatic approval after 1 hour or 24 hours, or approval at a specific time each day. The actual delay depends on the approval setting used for the order; the provider's default is 24 hours.
For embroidered merchandise, digitization approval is a separate process that may take up to 72 hours and is not included in the production estimate. Timelines for other print providers, shipping methods, and international shipments may differ.
Shipping Costs & Availability
Shipping methods and charges depend on your items and delivery address. Review the final shipping charge after applying discounts and entering your address, before paying. Product-specific shipping rates may differ.
United States Transit Estimates
For shipments other than the Printify Choice Domestic Economy service described above: standard and medium shipments are estimated at 3–5 business days after shipment; large-item shipments at 7–8 business days; and free-shipping shipments at 5–8 business days. Printify Choice Domestic Economy transit is estimated at 4–8 business days after shipment. Transit times depend on the shipping method and fulfillment service used.
Free Shipping
Free-shipping offers vary by product and destination and do not apply to every order. Your entire order ships free only when its final shipping charge is $0 at checkout. Free shipping does not waive applicable duties, taxes, or import fees.
International Shipping
International shipping is available to eligible destinations. The estimates below refer to transit after shipment, not total time from ordering.
International Transit Estimates
| Region / destinations | Business days after shipment |
|---|---|
| Western EU: France, Germany, Netherlands, Belgium, Luxembourg, Austria | 7–14 |
| Southern EU: Spain, Portugal, Italy, Greece, Cyprus, Malta | 14–21 |
| Nordic/Baltic EU: Denmark, Finland, Sweden, Estonia, Latvia, Lithuania | 7–14 |
| Eastern EU: Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Croatia, Slovenia | 10–21 |
| UAE, Australia, Canada, Switzerland, United Kingdom | 7–21 |
| Asia Pacific: Japan, South Korea, Singapore, New Zealand, Hong Kong, Taiwan | 7–21 |
| Latin America: Brazil, Mexico, Argentina, Chile, Colombia | 10–25 |
| Middle East & Africa: Saudi Arabia, Kuwait, Qatar, Bahrain, South Africa | 10–28 |
| Other eligible destinations | 10–30 |
Destination listings do not guarantee availability for every address or cart. Available options are confirmed at checkout.
Tracking
Tracking is sent by email when your order ships. International updates may be limited during transit or customs processing. Follow the carrier link in your shipping confirmation.
Customs & Duties
Depending on your destination, duties and taxes may be included in product prices or added at checkout. Review your order total before paying. Applicable import charges not included in your payment may be payable to the carrier or customs authority. We cannot mark packages as gifts or undervalue declared amounts.
Delivery Problems & Address Corrections
For delayed, damaged, lost, or delivered-but-missing orders, email support@defiantad.com with your order number and details. Include photos of damaged items and packaging if available. We will investigate with the carrier and work with you on a resolution, which may include a refund or a free replacement.
Check your address before ordering. Contact us promptly if it needs correction; changes cannot be guaranteed after shipment.
Contact
Email support@defiantad.com. We respond within 1–2 business days.